How do I change a user’s access role as an admin?
Learn how to change access roles in Professional Development and Compliance Management, including granting admin access and updating user roles (e.g. parent to learner). To grant admin access on People Development, follow the link at the bottom of this page.
This guide covers how a user with current Admin permissions can change the access role of users.
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If you are a Learner or a Parent seeking to gain Admin permissions or a Parent looking to be a Learner, please speak to your current School Manager or School Group Manager. You must gain authority from a user with the same level of Admin permissions or higher. Eg, A School Manager cannot grant School Group Manager access.
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You can also request Manager access. See this guide to help you do this:
Requesting Manager Access.
To change the access role that an individual has:
- Click on 'Admin'.
- Click on 'Manage Users' under the Manage Users heading in the left hand navigation.
- Find the individual within the user list. You can use the search bar to help.
- Click on the 3 dots at the end of the users row.
- Select 'Edit'.
- In the 'Access Role' drop down, select the level of access you want the individual to have.
- Click 'Save Changes'.
- You'll see confirmation that the update has been made.
Looking for guidance on assigning Admin permissions in People Development? See our guide: Assigning Admin Permissions in People Development
ℹ️ Please note that you can only grant access permission for access that is equal or below the level of access that you have yourself. This means that only a School Manager can grant School Manager access.
For those in Trusts with Group Admin access, only a School Group Manager can grant School Group Manager access. A school Manager cannot grant School Group Manager access.