How To Bulk Upload Users

Log into your school manager account.
Click on ‘Admin’ shown on the landing page at the top to the left of your profile icon.
To the left of this page shown click on ‘Manage Users’
Click on ‘Manage Users’ in the drop-down menu.
From here you need to select the option showing on this page “ADD” this then offers you three options Add Users, Bulk upload users and Bulk add to group.
Click on ‘Bulk Upload Users’
Download the template file and fill in the details required. Please do not change the format or file type, or the upload will not work. This is what you will see
Please ensure the users you are included are active before they are added to the website, as they might miss their invitation email.
Once completed, click ‘Upload CSV File,’ and select your completed file.
Once the file has been processed, you will receive an email letting you know your users have been uploaded. You can then press our ‘Upload history’ button to see if this has been successful, if not – please press on errors and you can see any errors within your file, please amend these and upload again.
Once uploaded, your users will automatically be sent an email prompting them to sign up and set a password. You do not need to do anything further. If your users do not receive an invitation email, please go to User Report and press 'Bulk Send Reminder.’
Please do not use bulk upload to add parents accounts. Parents must sign up via the self-sign-up link which is available on your Manage Users page.