How to reactivate a user
To reactivate a user from your Professional Development or Compliance Management subscription:
- Click on 'Admin'.
- Click into 'Manage Users', found under the Manage Users heading within the left hand navigation.
- Find the user within your user list. You can use the search bar to help you.
- Click on the 3 dots at the end of the row. (If you can't see the three dots, scroll down to the bottom of the user list and use the horizontal scroll bar, or reduce the page zoom)
- Select 'Reactivate' and confirm your selection.
- The user will be reactivated, shown by their details within the user list returning to black text.
Once reactivated, the user counts towards your membership allocation.
Whilst reactivated across Professional Development (PD) and Compliance Management (CM), if your school has a People Development membership and you deleted the users account from this when they were deactivated from PD and CM, the user will need to be added back to People Development.