How to resend invitations to staff to remind them to log in
If staff members have yet to log into their account, you can send them an email reminder to do so.
You can either send individual reminders, or send a bulk reminder to all users who have not yet logged in.
To send a bulk reminder:
- Ensure you are logged in.
- Click on ‘Admin’ from the top navigation.
- Under the 'Manage Users' heading in the left hand navigation, click on 'User Report'.
- Click on the 'Bulk send reminder' button at the top of your user list.
- A modal will pop up asking you to confirm the action.
- Clicking 'Send reminders' will send an email reminder to all users who haven't completed their account setup.
If you are a School Group Manager, you do not need to press Bulk Send Reminder per school. This will send to all users across the trust who have not yet logged in.
To send an individual user a reminder:
- Ensure you are logged in.
- Click on ‘Admin’ from the top navigation.
- Under 'manage Users' in the left hand navigation, click on 'User Report'.
ℹ️ If you do not see 'Manage Users', click on 'Professional Development' in the left hand navigation to make this visible.
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Find the individual within the user list. You can use the search bar found under the blue buttons to help you.
- Click on the 3 dots to the right hand end of the row.
- Click on 'Send Reminder'.
- An email reminder will be sent to the individual immediately.