The ‘Retake’ button appears after a user has completed either a course or a webinar (100% progress).
Each time a user retakes a content a new entry is created in their learning record. Previous completion records remain visible and unchanged. The learning record supports multiple entries for the same content.
1. How to retake a course or webinar
- Go to My Learning Record.
- Locate the webinar or course you wish to retake and click on the name.
- Click on 'Retake'.
2. Certificates of Completion
- You will receive a new certificate each time you complete the content.
- Each certificate will reflect a unique completion date.
- You can download multiple certificates as needed.
3. Time Limit
- There are no time restrictions between completions.
- You may retake courses or webinars at any interval you choose.