To reset a password for your users:
- Log into your school manager account
- Click on ‘Admin’ shown on the landing page at the top to the right of your profile icon
- To the left of this page shown click on ‘Manage Users’
- Click on ‘Manage Users’ in the drop-down menu
- Click on ‘Manage Users’ again.
- You will see a full list of users.
- Locate the user either by searching by name in the search bar or you can filter by their job role or even current access level to the platform.
- On their profile page, you can create a new password for them.
- Don't forget to press Submit.
- Additionally, you have the option to send a password reset email to the user by accessing the 'User Report', locating the specific user, selecting 'Actions', and then choosing 'Send Password Reset'.