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How to view a user's professional development Learning Record as an Admin

An Admin user can access a user’s learning record to view what CPD the user has completed, what CPD is in progress, and download any certificates.


  • Click on Admin from the top navigation. 

  • Under the Manage Users heading, select Manage users. 

  • Locate the user – you can use the search bar and filters to help you.

  • Click on the 3 dots at the right hand end of the row and select Edit.   

  • Scroll to the bottom of the page to view the users Learning Record. 

  • From the top of the record you can choose to export the record to CSV. 

  • You can also add an external CPD record for this user by completing the form fields and uploading any relevant resources or certificate. 

  • Click on the button at the top of the record to download all certificates for all CPD that the user has completed. 

  • To download a certificate for individual courses, click on the 3 dots of any CPD record showing as complete and select download certificate.