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What does user deactivation do?

Deactivating a user removes their access to the platform without deleting their account. This is ideal when staff leave a school or trust. 

  • The user will no longer be able to log in, however their account is not deleted.
  • The user's progress and records are all retained.
  • Since their user history remains visible, it can be included in reporting and audit logs.
  • Deactivated users will not receive notifications or reminders.
  • Deactivation differs from deleting a user. When a user is deleted their records are also removed.

 

ℹ️ Please note, deactivating a user in this way will not affect their account in People Development. If your school has a People Development membership you will need to remove the user from this platform too.