Why am I being asked for Email Verification?

To help keep user accounts secure we now require users to verify their email address if it is changed.

When might I be asked for email verification?

• If you have changed your email address in your profile page.
• If a school admin updates your email address.

When the email address has been updated you will see on screen confirmation that this has happened.

• The previous email address can still be used to log in until the new one has been verified.
• After verification, the previous email address will no longer be valid.

If the verification email was not received:

• Check the spam / junk folder.
• Make sure the new email address is entered correctly.
• Ask your School Manager to try to make the change of email again.