Why can't my staff see the Learning Plan I've allocated to them?

If you are a school manager, and staff are reporting being unable to see the Learning Plan you have allocated to them, there may be a few reasons for this:

Is the Learning Plan published?

Log into your school manager account.
Click on ‘Admin’ shown on the landing page at the top to the left of your profile icon.
From here go into the filter on left of screen called Professional Development and then choose Manage Learning Plan
Any draft Learning Plan will show a cross in the 'Published' column, and these will not be visible to staff.
To make your Learning Plan visible to staff, please click on the three vertical dots at the end of the unpublished Learning Plan and then select Edit
From this screen you will see the current users/user group currently assigned in the unpublished Learning Plan , you will also have the option to set a deadline if needed.
Once all the needed detail is accurate you then click 'publish' at the bottom of the page.

Has any Content been added to the Learning Plan?

Log into your school manager account.
Click on ‘Admin’ shown on the landing page at the top to the left of your profile icon.
From here go into the filter on left of screen called Professional Development and then choose Manage Learning Plan
Search for your Learning Plan and press click on the three vertical dots at the end select Edit, you now need to move the toggle to the Content option, you can see this toggle on the right hand side of the page, and from here it will list all content currently within this Learning Plan.

Have you assigned the learning plan to the correct person / user group?

Log into your school manager account.
Click on ‘Admin’ shown on the landing page at the top to the left of your profile icon.
From here go into the filter on left of screen called Professional Development and then choose Manage Learning Plan
You will be able to see who your Learning Plan is assigned to in the 'Assigned To' column.

Is the staff member who is unable to see the Learning plan looking in the correct place?

To view their Learning Plan/s, staff need to log into their account and select ‘To do’ which is to the left of their initials/profile picture in the top right of the website.
From this page a staff member will be able to see what they are currently working on, what has been assigned or they have assigned in there ‘My Task List’ and further down the page view of ‘My Learning Plan.’

Is the staff member who is unable to see the Learning Plan in the user group you have assigned the list to?

Log into your school manager account.
Click on ‘Admin’ shown on the landing page at the top to the left of your profile icon.
From here go into the filter on left of screen called Manage Users and then choose User Groups
Once you have located the User Group hover over click on the three vertical dots at the end of the name of the user group, an option to now edit will be shown.
On selecting Edit you will now have view of all current users in this user group and a list of all unallocated users, from here you can check and edit who needs to be in the user group you are in
Once all changes have been done you click to confirm by clicking on 'Update User Group' at the bottom of this page in blue.