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How to delete a User Group set up by School Group Managers

ℹ️ Before you can delete a User Group you must first remove each of the individual users within it.



  • Log into your school group manager account.
  • Click on ‘Admin’ shown on the landing page at the top to the left of your profile icon.
  • Select 'Group Admin' from the access drop down on the left hand navigation:

Access dropdown graphic - general

  • Expand the 'Manage Users' drop down in the left hand navigation
  • Click on User Groups
  • Find the User Group you wish to delete. You can use the search bar to help you find this quickly.
  • Click on the 3 dots and click edit

  • Remove all members of the User Group by clicking on the left hand double arrow button

  • Scroll down and click on Update User Group
  • Find the User Group from the list, click the 3 dots and select Delete.