Help for Learners
My Account
- Why can't I access the CPD modules?
- Why am I being asked for Email Verification?
- How do I check if I have a National College account?
- How To Access Your Profile
- How To Log In
- How to use the one-time login link
- How to switch between light and dark theme
- Reset my password
- Updating your account details
My Learning
- How do I access my Learning Record?
- How to retake a course or webinar
- How can I view my personal Learning Plan?
- How to add or remove content from your own Learning Plan
- How To Browse Content
- How To Complete Courses
- How To Complete Webinars
- How To Download Certificates
- How To Download Your CPD Record
- How To View Internal CPD
- How To View Learning Plan
- Locating a specific course
- Locating My Task List
- Where is my content assigned to me?
- Why can't I see the Retake button?