Help for Learners

My Account

• Adding to your Task List
• Why can't I access the CPD modules?
• How do I check if I have an account?
• How To Access Your Profile
• How To Log In
• How to use the one-time login link
• How to switch between light and dark theme
• Reset my password
• Updating your account details

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My Learning

• How do I access my Learning Record?
• How to retake a course or webinar
• How to add or remove content from your own Learning Plan
• How To Browse Content
• How To Complete Courses
• How To Complete Webinars
• How To Download Certificates
• How To Download Your CPD Record
• How To View Internal CPD
• How To View Learning Plan
• Locating a specific course
• Locating My Task List
• Where is my content assigned to me?
• Why can't I see the Retake button?
• Why is my Learning Plan not showing as complete when I have completed the courses

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